Privacy Policy, and return policy. exchange policy.

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. Sumac Hill Creations, specifically Marcel Tardif makes each piece by hand and or by machines, each piece is unique and individual and for the most part one of a kind and is signed (branded) with his name, in nature thru Marcel’s creativity. and does the best work and care possible with the materials at hand during the creative process. And Cannot control what nature and the environment does to these material once they leave his possession.

  • Returns will only be done if clear defects are and or were cause by Marcel Tardif wood turning artist or by agreement with purchaser for exchange. and with a 10 day period only, wood is a live changeable material that in certain species and condition could change shape over seasons, we would have no control over those conditions and would not accept a return.
  • All sales are final only exchanges will be allowed if both parties agree on the reason for exchange.
  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • I personally pledge i will never sell anyone’s information to any other entity for any reason.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.